Returns & Exchanges
At HyperX, we stand by the quality of our gaming gear and offer a 30-day money-back guarantee for products purchased directly from our online store. If you are not completely satisfied with your purchase, we provide a streamlined return process to ensure you get back to the game as quickly as possible.
Initiate Return
Visit our online Returns Center and enter your order number and email address to start your request.
Print Shipping Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside the box.
Pack and Ship
Securely pack your items in their original packaging and drop off the parcel at any authorized carrier location.
Receive Refund
After our warehouse inspects the returned gear, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing